Build dispute responses from PDF, CSV, JPG and other evidence easily
Easily upload, assemble, review and submit
Keep every receipt and delivery log attached
Track representment deadlines for free
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Everything you can do with ChargebackSimpli
How ChargebackSimpli works in 3 easy steps
Upload your file or paste a link
Let ChargebackSimpli handle the building packet — usually in seconds
Save, download, share, or export
More than a dispute inbox
Simplify your evidence
Assemble a response packet acquirers accept, in minutes
Pull receipts, logs and delivery proof into one file
Match every exhibit to the issuer's reason code
Export a packet formatted for your processor
Frequently asked questions
Simple answers to your questions
What should I gather before organizing a dispute response?
Start with the dispute notice and the records connected to that transaction. Keep order details, customer messages and delivery records together so you can identify which documents support your response.
How can I make an evidence packet easier to review?
Arrange relevant records in a clear order, label each attachment and explain how it relates to the disputed transaction. Remove duplicates and unrelated material.
How should I prepare evidence files?
Use readable scans or original digital records. Check that dates, transaction references and essential details are legible, and keep a copy of each original before editing or combining files.
Does preparing an evidence packet submit my response?
Preparing files and submitting a response are separate steps. Review the completed packet and follow the submission instructions in your payment provider’s dispute portal.